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    What is Verbal and Non

    What is Verbal and Non-Verbal Communication? When we think about forms of communication, speech...


    Published: September 11, 2020

    Updated: September 9, 2022

    What is Verbal and Non-Verbal Communication?

    When we think about forms of communication, speech may be the first example that enters our mind. However, we often overlook the importance of non-verbal communication. Studies have shown that non-verbal cues like body language can be just as, if not more, important than what we say. For example, understanding non-verbal communication can help us navigate conversations with people experiencing hearing loss.

    What is the difference?

    Verbal communication is using speech or spoken word to exchange information, emotions, and thoughts. Conversely, non-verbal communication is conveying and exchanging messages without the use of spoken words.

    Though silent, non-verbal cues can convey our feelings, attitudes, and actions to other people more effectively than speaking. Research has shown that about 80% of how we converse involves non-verbal communication, while only 20% involves verbal communication. Individuals living with a hearing loss rely heavily on non-verbal cues, even when wearing their hearing aids. Do you rely on non-verbal cues more than you believe is normal? This could be a sign of hearing loss. Test your hearing for free in under 2 minutes on the Lexie Hearing website right now to find out if you could benefit from wearing hearing aids.

    Non-verbal communication examples

    When we interact with another person, we are constantly giving and receiving non-verbal cues. The kinds of verbal and non-verbal signals we give or receive present themselves in many forms.

    Facial expressions

    Your facial expressions can intensify, diminish, or can cover up the emotions that you are feeling. Many facial expressions, such as curving your lips in a smile or furrowing your brows in frustration, are seen as universal forms of non-verbal communication. These facial expressions are perceived in the same way by many different cultures. For example, when we smile, the people around us tend to interpret our expression as happiness.


    Every gesture adds to how effectively you share your emotions and adds emphasis to spoken words. For example, large hand and arm movements create greater emphasis while smaller gestures can communicate something more specific, like holding up two fingers to indicate the number two. Another example of a gesture is head movements. Simply nodding or shaking your head indicating ‘yes’ or ‘no’ without ever saying a word.

    Knowing gestures and what they communicate can be helpful when giving instructions or directions, especially when you are traveling and there is a limited understanding of the spoken words.

    Body Language

    Another main form of non-verbal communication, our body language can reveal our inner thoughts and messages to others. Our body language consists of body movement and posture. How we move or carry ourselves can substitute a verbal message. However, the same body language can be interpreted differently by listeners. For instance, when you cross your arms, you can seem defensive or disinterested. Similarly, playing with your fingers may indicate anxiety or boredom.


    The tone of voice, rate, volume of speech, and stress placed on words (collectively known as paralinguistics) are a few more examples of non-verbal cues. Paralinguistics can complement and add to the verbal message, as well as accentuate a verbal message by emphasizing parts of the message. However, these cues are not universal as it depends on the urgency of the message, the emotions of the speaker, which language is spoken, and cultural and regional influences.

    Eye contact

    How you make eye contact is an essential form of non-verbal communication. For instance, looking at someone’s face and making strong eye contact demonstrates respect and interest. Additionally, eye contact is used for initiating and regulating conversations. Lastly, an important point to note is that eye contact is particularly important for people who have hearing loss, as it aids in lip-reading.

    What can affect our non-verbal communication

    When unexpected circumstances arise, the way in which we convey our feeling sand thoughts may change.


    One major factor that impacts both verbal and non-verbal communication is our stress level. When we are under pressure and feeling stressed, we are more likely to send inconsistent and negative signals. Stress can also cause us to stutter, talk too fast, not making enough eye contact, or have poor posture. Additionally, stress can cause us to misread other people’s communication cues. By not listening to what other people are really saying, we become poor communicators.


    When we are distracted, we often struggle to convey what we want to say effectively. If we are distracted by our environment or thoughts, we are diverting attention from the people we are conversing with. This could lead to missing the words they said, or withdrawing our body from them, and displaying cues of disinterest. Other people can see that we are distracted from how we handle verbal and non-verbal communication and may disengage from our conversation if they do not feel as if they are not being listened to.

    स्रोत : lexiehearing.com

    Difference Between Verbal and Nonverbal Communication

    What is the difference between Verbal and Nonverbal Communication? Verbal Communication uses words. In Nonverbal Communication wordless cues are used.

    Difference Between Verbal and Nonverbal Communication

    January 12, 2016by admin3 min read


    Main Difference – Verbal vs Nonverbal Communication

    Communication is the act of transferring information between two or more people. It can take place by speech, sign, signal or behavior. There are various categories of communication. Verbal communication and nonverbal communication are the main categories out of them. Verbal communication is the communication that uses speech (sound and words) to express oneself. Nonverbal communication is the communication that uses facial expressions, gestures, behaviors, etc. to express oneself. These two types of categories can sometimes occur at the same time. The main difference between verbal and nonverbal communication is that verbal communication uses words and sounds whereas nonverbal communication uses gestures, behaviors and expressions.

    What is Verbal Communication

    Verbal communication is the exchange of information that happens through words. The term verbal refers to words. Therefore, verbal communication can be divided into oral communication and written communication.

    Oral communication can include face-to-face communication, lectures, phone calls, interviews, etc. For example, two people who are talking to each other are engaged in oral communication. Here, the speaker sends words, and the listener transmits the message; since there are two people in this scenario, the roles of the speaker and listener get exchanged throughout the conversation. Written communication can include instances like letters, postcards, memos, reports, notes, emails, etc.

    Verbal communication is the most effective form of communication and leads to prompt interchange of ideas and information. As the communicator is using words, there is less chance of misunderstanding. Verbal communication can be also categorized as formal and informal. Formal communication is the exchange of information that takes place through a pre-defined channel whereas informal communication is the exchange of information that takes place outside a predefined channel.

    What is Nonverbal Communication

    Nonverbal communication is the exchange of information through wordless cues. Nonverbal communication uses gestures, postures, facial expressions, eye contact, physical proximity, touching, etc. There are specific terms that should be understood when studying nonverbal communication. Given below are some of these terms and their meanings.

    Kinesics – refers to the body language of a person. This includes gestures, postures, and facial expressions.Oculesics – refers to eye movements. This includes eye contact, the frequency of glances, blink rate, etc.Haptics – refers to the sense of touch.Vocalics – refers to the tone, pitch, volume of voice. This is also known as paralanguage.Proxemics – refers to the distance maintained by a person while communicating with others.Artifacts – refers to the personality of a person as seen by the appearance. This includes the style of dressing, jewelry, clothing, etc.

    Difference Between Verbal and Nonverbal Communication


    Verbal Communication is the exchange of information by words.Nonverbal Communication is the exchange of information by wordless cues.

    Chances of Misunderstanding

    Verbal Communication has less chance of confusion and misunderstanding the message.Nonverbal Communication has more chance of confusion and misunderstanding the message.


    Verbal Communication leads to a prompt interchange of information.Nonverbal Communication can take more time.


    Verbal Communication doesn’t essentially require the presence of both the parties at the same place.Nonverbal Communication requires the presence of both the parties at the same place.

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    स्रोत : pediaa.com

    Difference Between Verbal and Nonverbal Communication (with Comparison Chart)

    There are lots of differences between verbal and nonverbal communication, the major ones are presented here in tabular form and in points. The first difference between the two is that in verbal communication the interchange of message is very fast which leads to rapid feedback. In opposition to this, the non-verbal communication is based more on understanding which takes time and hence it is comparatively slow.

    Difference Between Verbal and Nonverbal Communication

    Last updated on November 19, 2018 by Surbhi S

    Communication is a natural phenomenon, it is an act of interacting with people and sharing information with them. Do you know, whether you speak or not, it communicates the message to the other party. There are two types of communication Verbal and Non-verbal. Verbal communication is a form of communication in which you use words to interchange the information with other people either in the form of speech or writing.

    On the contrary, Nonverbal communication does not use words for communicating anything, but some other modes are used, i.e. where communication takes place by way of unspoken or unwritten messages such as body language, facial expressions, sign language and so forth. In this article excerpt, we’ve broken down all the important differences between verbal and non-verbal communication in detail.

    Content: Verbal Communication Vs Nonverbal Communication

    Comparison Chart Definition Key Differences Video Conclusion

    Comparison Chart


    Meaning The communication in which the sender uses words to transmit the message to the receiver is known as verbal communication. The communication that takes place between sender and receiver with the use of signs is known as non-verbal communication.

    Types Formal and Informal Chronemics, Vocalics, Haptics, Kinesics, Proxemics, Artifacts.

    Time Consuming No Yes

    Chances of transmission of wrong message Rarely happens. Happens most of the time.

    Documentary Evidence Yes, in case of written communication. No

    Advantage The Message can be clearly understood and immediate feedback is possible. Helpful in understanding emotions, status, lifestyle and feelings of the sender.

    Presence The message can be transmitted through letters, phone calls, etc. so the personal presence of the parties, doesn't make any change. The personal presence of both the parties to communication is a must.

    Definition of Verbal Communication

    The communication in which the sender uses words, whether spoken or written, to transmit the message to the receiver is known as Verbal  Communication. It is the most effective form of communication that leads to the rapid interchange of information and feedback. There are fewer chances of misunderstanding as the communication between parties is clear, i.e. the parties are using words for saying anything.

    The communication can be done in two ways (i) Oral – like face to face communication, lectures, phone calls, seminars, etc. (ii) Written – Letters, E- mail, SMS, etc. There are two types of communication, they are:

    Formal Communication: Also termed as official communication, it is a type of communication in which the sender follows a pre-defined channel to transmit the information to the receiver is known as formal communication.Informal Communication: Most commonly known as grapevine, the type of communication in which the sender does not follow any pre-defined channels to transmit the information is known as informal communication.

    Definition of Nonverbal Communication

    Non-verbal communication is based on the understanding of the parties to communication, as the transmission of messages from the sender to receiver is wordless i.e. the communication uses signs. So, if the receiver understands the message completely and proper feedback is given afterwards, then the communication succeeds.

    It complements the verbal communication many times, to understand the mindset and the status of the of the parties, which is not spoken by them, but it is an act of understanding. The types of Non-verbal communication are as under:

    Chronemics: The use of time in communication is chronemics, which speaks about the personality of the sender / receiver like punctuality, the speed of speech, etc.Vocalics: The volume, tone of voice and pitch used by the sender for communicating a message to the receiver is known as vocalics or paralanguage.Haptics: The use of touch in communication is the expression of feelings and emotions.Kinesics: It is the study of the body language of a person, i.e., gestures, postures, facial expressions, etc.Proxemics: The distance maintained by a person while communicating with others, communicates about the relationship of the person with others like intimate, personal, social and public.Artifacts: The appearance of a person speaks about his personality, i.e. by way of clothing, carrying jewellery, lifestyle, etc. This kind of communication is known as artifactual communication.

    Key Differences Between Verbal and Nonverbal Communication

    The following points explain the difference between verbal and non-verbal communication in detail:

    The use of words in communication is Verbal communication. The communication which is based on signs, not on words is Non-verbal communication.

    स्रोत : keydifferences.com

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