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    kotak mahindra fastag customer care number

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    Kotak FASTag Customer Care Number

    Kotak FASTag Customer Care Number - For FASTag enquiries contact Kotak Mahindra Customer Care Number 1860 266 6888 for Toll-plaza Complaints.

    Home/Driving Licence/FASTag/KVB FASTag Customer Care Number

    KVB FASTag Customer Care Number

    Kotak Mahindra like many other banks in India offers the FASTag services which you can use to make cashless payments using the Radio-frequency Identification (RFID) technology. You can easily contact the bank to apply for FASTag services.

    Kotak Mahindra FASTag customer care number

    You can call the customer care number 1860 266 6888 to apply for a Kotak Mahindra FASTag facility.

    Kotak Mahindra FASTag email ID

    In case you wish to apply for FASTag or have any other query, you can send an email to [email protected]

    *Disclaimer

    FAQs on Kotak FASTag customer care Number

    What is the issuance fee for FASTag?

    The bank is charging an issuance fee of Rs.100 if you wish to apply for FASTag from the bank.

    Can I apply for FASTag if I have a two-wheeler vehicle?

    You do not need FAStag for a two-wheeler vehicle.

    What are the payment modes through which I can reload my FAStag account?

    The payment modes through which you can reload your FASTag account are debit card, credit card, net banking, NEFT, RTGS, and UPI.

    Disclaimer

    स्रोत : www.bankbazaar.com

    Kotak Mahindra Bank Customer Care No. 1860 266 2666

    Toll Free: 1800 209 0000 (Fraud /Unauthorized Transaction/Credit Card),1800 266 6666 (Privileged customer),1800 209 5732 (Car Finance, Mon-Fri , 9:30 am-6:30 pm),1800 209 5600 (SME Banking ),1800 274 0110 (Missed call no.

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    Home › Banks › Kotak Mahindra Bank Customer Care No. 1860 266 2666

    Kotak Mahindra Bank Customer Care No. 1860 266 2666

    Updated on Tuesday, 13 September 2022 - 10:46am

    Organization:  Kotak Mahindra Bank

    TOLL FREE NUMBER(S):

    1800 209 0000 (Fraud /Unauthorized Transaction/Credit Card)

    1800 266 6666 (Privileged customer)

    1800 209 5732 (Car Finance, Mon-Fri , 9:30 am-6:30 pm)

    1800 209 5600 (SME Banking )

    1800 274 0110 (Missed call no. to get an instant update via SMS of your account balance)

    1800 3006 9090 (NETC Fastag, 9am-8pm All Days)

    ALL INDIA NUMBER(S):

    1860-266-2666 (Bank and Credit Card related)

    1860-266-0811 (Customer Contact Center, Mon - Fri: 9:30 - 6:30)

    1860 266 7777 (Consumer Durable Loan,Smart EMI Card,Dedit Card;Mon-Sat,10-7pm)

    1860 2666 888 (NETC Fastag, 9am-8pm All Days)

    022-6600 6022 (Whatsapp No. support)

    022-6686 673 (For commercial loan Whatsapp banking)

    99710 56767 (SMS Service)

    971856 6655 (Give missed call from your registered number to get start whatsapp banking)

    +91 022 6600 6022 (From Abroad)

    +91 22 6204 2001 (International Only)

    Website:  Official Website

    IVRS Menu-

    1800 209 0000 (Customer Helpline Number)

    First Select Your Language

    Press 1- To report banking related fraud

    Press 2- To report credit card related fraud

    Missed Call Service

    9718566655 (for banking service at whatsapp)

    9029106060 (for commercial loan whasapp banking)

    Emails

    [email protected] (Customer Support/SME Banking)

    [email protected] (For privileged customers)

    [email protected] (For Reporting any Security related issues, frauds or Vulnerabilities)

    [email protected](Kotak General Insurance)

    [email protected](Kotak car finance)

    Important Links

    Help Center

    Service Request Form

    Branch / ATM's

    Install App

    Install App DigiSaathi

    Number Whsatsapp Number 14431

    1800 891 3333 8928913333

    SMS Banking

    SMS requests to be sent from your registered mobile number to 9971056767 or 5676788.

    Transaction Keyword Account balance BAL

    Last 3 transactions TXN(space)Last 4 digits of Account Number

    Last 3 months statement on email STMT(space)Last 4 digits of Account Number

    Statement on email for a

    particular month in the current financial year STMT(space)Last 4 digits of Account

    Number(space)First 3 letters of the month

    Cancel MMID for all accounts MMIDCANCEL

    Reinstate MMID MMIDREINST(space)7 digit MMID of your account

    Know Your Demat Account Number DPACCT(space)Last 4 digits of Customer Relationship Number

    Holding Value of Demat account DPBAL(space)Last 4 digits of Customer Relationship Number

    Nearest ATM ATM(space)6 digit pincode

    Nearest Branch BRANCH(space)6 digit pincode

    Regenerate Net Banking PIN NETPIN(space)Last 4 digits of Customer Relationship Number

    Regenerate Phone Banking PIN PHONEPIN(space)Last 4 digits of Customer Relationship Number

    Statement on email for any period STMT(space)Last 4 digits of Account Number(space)Start period:

    First 3 letters of the month followed by last 2 digits of the year(space)

    End Period: First 3 letters of the month followed by last 2 digits of the year

    Cheque Status Inquiry CHQSTATUS(space)Last 4 digits of Account

    Number(space)6 digit cheque number

    New Cheque Book Request CHQBOOK(space)Last 4 digits of Account Number

    Download Mobile App MOBILE

    Term Deposit/Fixed Deposit Renewal TDREN(space)last 4 digit of Fixed Deposit no.

    OR

    FDREN(space)last 4 digit of Fixed Deposit no

    Know your Credit Card Reward Points CCREWSPACE(space)Last four digit of Credit Card number

    Know your Customer Relationship Number (CRN) CRN

    Generate / Retrieve your

    Mobile Money Identifier (MMID) MMID(space)Last 4 digits of Account Number

    Cancel MMID for an account MMIDREVOKE(space)7 digit MMID of your account

    Credit Card current amount due CCBAL(space) Last 4 digits of your Kotak Credit Card Number

    Credit card amount due as per last statement CCDUE(space) Last 4 digits of your Kotak Credit Card Number

    Credit card last three transactions CCTXN(space) Last 4 digits of your Kotak Credit Card Number

    Credit card last payment received CCPYMT(space) Last 4 digits of your Kotak Credit Card Number

    Total spends this month in Credit card CCSPND(space) Last 4 digits of your Kotak Credit Card Number

    Available credit balance CCAVBL(space) Last 4 digits of your aKotak Credit Card Number

    Credit card application status CCAPP(space) your 13 digit Application Number

    Regenerate Debit Card PIN DEBITPIN(space)Last 4 digits of Debit Card Number

    Enable International Usage on Debit Card DCENB(space)Last 4 digits of Debit Card Number

    Activate Debit Card for use

    at merchant establishments (POS) POSACT(space)Last 4 digits of Debit Card Number

    Activate Debit Card DCUNBLOCK(space)Last 4 digits of Debit Card Number

    Recharge your mobile REC(space)Mobile Number(space)Telecom

    service provider(space)Amount(space)Last 4 digits of Account Number

    Recharge your DTH DTH(space)Subscriber Number(space)DTH

    स्रोत : www.indiacustomercare.com

    FASTag FAQs

    Find answers to your frequently asked questions about fastag with Kotak Mahindra Bank. Get answers on benefits & features of FASTag, documents required, charges, status & activation, recharge and more.

    Frequently Asked Questions

    What is FASTag?

    FASTag is a device that uses Radio Frequency Identification (RFID) technology for making toll payments directly from a prepaid account linked to it. It is affixed on the windscreen of a vehicle. It enables user to drive through toll plazas without stopping for cash transactions. FASTag has a validity of 5 years and needs to be Recharged / Top-up as per transaction requirement.

    What are the benefits of using FASTag?

    The following are the benefits of using a FASTag:

    Which all Toll Plazas accept FASTag?

    FASTag is presently operational at 773+ toll plazas across national highways, select state highways and parking plazas. More toll plazas will be brought under the FASTag program in the future.

    You can see the list of plazas by clicking

    Can Kotak FASTag be used for making parking payments also?

    Presently, Kotak FASTag can be used for making parking payments at select locations. To know the parking location accepting FASTag for parking payments, click here

    I am interested for availing FASTag. How do I get the FASTag for my vehicle?

    You can apply for a FASTag through below channels:

    Login to Mobile/Net Banking >> Apply Now >> Apply for FASTag

    What are the documents needed to apply for FASTag?

    You will need to carry original as well as copy of your KYC document

    You need to submit the following documents along with the application for FASTag:

    If the vehicle is new & does not have registration certificate how can I apply for FASTag?

    In case registration certificate is not issued, you can still get FASTag basis VIN (Vehicle Identification Number) also known as Chassis Number.

    What are the charges for FASTag ?

    Total cost of a FASTag is Rs.300, which includes a onetime Issuance Fee of Rs.100 + GST, Rs.100 First time wallet load balance and Rs.100 security deposit which will be refundable at time of FASTag cancellation.

    Are there any other charges applicable like convenience fees etc.?

    There may be additional charges associated with recharging the FASTag account through different channels. There is no convenience fee on recharge through UPI/BillPay.

    Note: Convenience fee is levied against transaction processing fees

    I have two vehicles, can I use one FASTag for two vehicles?

    You will need to take two separate FASTags for the two vehicles. You can mention both vehicle numbers at the time of FASTag application and get FASTag for both. In case you want to apply later for additional Tag for your 2nd/3rd vehicle, you can apply from Add Tag feature available on FASTag Customer Portal.

    Do I need to use any specific lane at the toll plaza for FASTag?

    Yes, you need to use the lanes demarcated only for FASTag users. Only FASTag marked lanes have the required RFID infrastructure installed to read FASTag.

    Is there any discount/cashback on toll payments using FASTag?

    Presently there is no discount/cashback on toll payments using FASTag for FY 20-21.  Note - Cash back communication received from IHMCL/ NHAI and it is subject to change from time to time

    When & where will my FASTag be delivered?

    Your FASTag will be delivered within 5 working days to the registered address updated with us.

    Address of delivery:

    For Existing customers: Communication address displayed on portal when applying for FASTag

    For New to Bank Customers: Communication address entered by customer while applying for FASTag.

    To track the delivery status of your FASTag, please get in touch with our Customer Care Numbers 1860 2666 888 (local call charges applicable) / 1800 3006 9090 Toll Free ( Car / Jeep / Van )

    Is FASTag working on all State Highway tolls

    FASTag can be used on all toll plazas where it has been implemented. You can check the list of FASTag enabled Plazas.

    I reside within 10 km of a particular toll plaza. Do I need to take FASTag to get the concessions available for local vehicles?

    You will need to submit your documents to the concessionaire at local toll plaza for validating your residence within 10km of the particular plaza. Once it is verified, you may avail the concession on the FASTag assigned to your vehicle.

    What are the helpline numbers for FASTag?

    Please find below the Customer Care Numbers:

    For Individual customers - please call on 1860 2666 888 (local call charges applicable) / 1800 3006 9090 Toll Free (Car / Jeep / Van)

    For Corporate customers - Please contact the Customer Care Number printed on your FASTag

    What if the Tag received is damaged how can I replace the tag?

    You can submit a FASTag replacement request by following the steps below:

    How can I check my FASTag status?

    To check the status of your Tag, login to the Kotak FASTag Portal  https://fastag.kotak.com/ with your User Id .

    Or Call Kotak FASTag Customer Care Number on 1860 2666 888 (local call charges applicable) / 1800 3006 9090  (Toll Free) for further assistance.

    What happens if the Fastag is dispatched however not received.?

    Two attempts are made by the Bank to deliver the FASTag to the customer, in case the delivery fails on both attempts the FASTag will be returned to Kotak Bank Head Office.

    What is the government mandate for FASTag?

    It simply means that from 01st January 2020 onwards all the lanes at National Highway toll plaza will be declared as dedicated FASTag Lane and FASTag will be mandatory to cross the Toll Plaza. Non -FASTag users will be charged double the fee if they pass through FASTag lanes.

    स्रोत : www.kotak.com

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